Eye Exams How It Works – Tele-Optometry 20/20NOW

Comprehensive Ocular Tele-Health Exams in Your Office!

Pioneering Tele-Optometry, Accelerating Modern Eye Care

20/20NOW, the pioneer in tele-optometry, has a management team with decades of tele-health expertise. We provide a unique solution for comprehensive remote eye exams, available whenever your optical is open.

Better Eye Exam Experience with Tele-Optometry

Create an “On-Demand” Full-Service Optical

Every week, thousands of eye exams are performed using proprietary technology, providing efficient, comprehensive, and high-quality care that meets or exceeds current standards.

Walk-In Eye Care with Same Day Prescriptions 6 Days a Week

Thousands of Eye Exams Weekly with Cutting-Edge Technology

Whether you have existing technology or need new equipment, we can assess what you will need to implement Tele-Optometry in your practice.

The Eye Exam Process: How It Works

Comprehensive Ocular Tele-Health Exams Performed in Your Office!

Patient Medical History

Online Electronic Registration Accessible from Home or In-Office

  • Collect customer data quickly and easily at home or in-office
  • HIPPA Compliant Data Security

A Tele-Optometry exam starts with the patient completing an electronic questionnaire to capture their medical history and establish their Electronic Medical Record (EMR).

Simplify Customer Data Collection with Turn-Key Software for Optical Businesses

Turn-Key Eye Exam Solutions with Tele-Optometry 20/20NOW

Visual Pre-Testing

The Comprehensive Eye Exam Begins with these tests in your office.

  • Auto-Refraction/ Keratometry – Objective
  • Non-Dilated – Fundus Imaging
  • Non-Contact Tonometry
  • Automated Visual Field Testing (optional)

5-Day On-Site Training Provided for Seamless Integration

One of your staff performs comprehensive optical pre-testing to obtain a baseline reading of the patient’s prescription and diagnostic data.

non-contact eye testing tele-optometry eye exam 2020NOW
A better experience in eye exams tele-optometry 2020NOW

Integration with a network of 18+ OEMs through our advanced proprietary software and HIPAA-compliant EMR

Chair Skills

12+ Years of Unmatched Excellence in Eye Exam Education and Service

Includes 5 Day On-site Advanced Eye Diagnostics Training for:

  • Ocular Alignment & Motility
  • Pupil Function
  • Color Vision
  • Stereo Vision
  • Manual Confrontation
  • Digital Slit-Lamp Imaging
Advanced Vision Diagnostics 2020NOW Eye Exams
Digital Slit Lamp Testing 20/20NOW Tele-Optometry Services

We can train your on-site staff to conduct various tests to assess the patient’s eye health, including checks for glaucoma, diabetic retinopathy, macular degeneration, myopia, presbyopia, and cataracts.

Visual Acuity Testing

Remote Testing Performed by 20/20NOW Certified Ophthalmic Technicians or doctors depending on the state requirements.

  • Digital Phoropter
  • Subjective Refraction
  • History of 12+ Years Delivering Consistently Reliable Eye Exams

20/20NOW EYE EXAMS, PC Certified technician or doctor will appear live on screen and begin the subjective refraction via your digital Phoropter.

Discover the benefits of the 20/20NOW Eye Exam for your optical from Dr. Tchang, our Incredible Director of Professional Services.

Live Clinical Review by a Licensed Optometrist

Transform Your Business into a Full-Service Optical

  • Opportunity to offer same-day prescriptions
  • Increase Optical Sales
  • Offer “Walk-In” Availability
  • Create Lifetime Customers

Patient data and images are securely sent to a remote licensed optometrist, who reviews the eye health in real-time via HIPAA-compliant HD video conferencing and finalizes the prescription.

Live Clinical Review by Licensed Optometrist via Tele-Health Technology

Proprietary EMR

Secure, Real-Time EMR Adhering to HIPAA Standards for Reliability

Simplify Your Patient Data

  • Simple and Easy User Interface
  • Patient Portal to Review Records
  • Regulatory Compliant in Every State
  • All results are uploaded into our HIPAA-compliant Proprietary EMR for the assigned doctor to review.

All patient data, including medical history, testing, assessments, and prescriptions, are securely stored in the EMR, enabling easy monitoring of vision changes and complete portability of medical records.

Quickly, Connect Your Customers with Real-Time Tele-Optometrists.

2020NOW EMR
  • Proprietary EMR System
  • Intake Form Via Tablet or Mobile Device
  • Workflow Application
  • Operate on your schedule
2020NOW WorkFlow Software

Real-time Logistic Handling and Routing of Patients to Professionals

Patient Rx and Referral

Increase Optical Sales with Same Day Prescriptions

  • Provide Comprehensive Eye Exams
  • Same Day Prescriptions
  • Offer “Walk-In” Opportunities
  • Become a Full Service Optical

After the exam, the prescription is sent electronically for immediate printing, enabling in-store purchase of eyeglasses or contacts. The doctor addresses any eye health concerns and may refer the patient for follow-up care

Same Day Prescription Glasses and COntacts with Tele-Optometry

Offer Eye Exams 6 Days a Week

Offer “On-demand” comprehensive eye exams at your location 9am-7pm 6 days a week.

Provide Premium Level Eye Care

No longer worry on-site doctors taking time off (PTO), retiring, or leaving for other opportunities.

Certified Eye Care Professionals

Expand your services discover a new level of control over your optical business growth.

do more eye exams with tele-optometry. Tele-health powered by 2020 NOW

Instant Eye Exams at Your Optical Store!

Excellent service for remote exams

We have been working with 2020NOW since November of 2022 in our private practice. We absolutely love the service and the doctors we work with. The doctors truly care about their patients and work well with specialist when we need to refer the patient out.

Read More Reviews

20/20NOW
is a Win Win

Patients love the experience! 2020NOW worked with our unique situation unlike their competitor who refused. I would recommend them to any practice having trouble finding a Dr and wanting to increase their revenue

Customer Feedback

Transform Your Optical Business with 20/20NOW

  • Turn-Key Solutions to Grow Your Optical Business
  • Same Day Eye Glass + Contact Prescriptions
  • Amazing Software and Support
  • Increase Optical Sales
  • Reach and Retain More Customers
  • Expanded Doctor Coverage
  • New and Used Eye Exam Equipment from the World’s Most Trusted Trusted eye exam manufacturing brands

Reach and Retain More Customers

Patient Feedback

Create Lifetime Eye Care Customers through Reliable Eye Exams

  • Walk-In Eye Exams
  • Same Day Prescription Glasses
  • Preferred Eye Care Experience
  • Comprehensive Diagnostics
  • Professional Care from Well-Trained Team Members
  • Fast and Convenient Eye Exams at Your Optical Location
  • 12+ Years of Unmatched Excellence in Eye Exam Education and Service

Fast and Convenient Eye Exams at Your Optical Location


Turn your business into a full service optical by offering On Demand Eye Exams. Streamline your eye care business with comprehensive eye exams and tele-optometry.

TURN-KEY, SEAMLESS INTEGRATION

LOW, 2% NATIONAL REDO RATE

Optical retailers that provide comprehensive eye exams during operating hours can significantly increase their optical revenue.

Offering eye exams, means more at risk patients seen, more prescriptions, and more glasses and contacts are sold.

On-Demand Eye Exams Available at Your Optical

Tele-Optometry Services in the United States

Ocular Telehealth

With over 500 installs nationwide, 20/20NOW delivers seamless, ocular telehealth with cutting-edge software, technologies and a powerful vision care network.

For my business, I want to…

Sell More Glasses
Do More Eye Exams
Clear My Backlog

Your Growth Partner:

Turn-Key, Professional Services, Software and Equipment for Optical Businesses

• We Don’t Take PTO
• We Don’t Take Sick Days
• We Won’t Leave You

ADVANCED OPTICAL IMAGING + CERTIFIED EYE CARE PROFESSIONALS

With 2020NOW, you can have full doctor coverage six days a week, Monday through Saturday.

Grow Your Optical Business

• High costs affecting your profitability
• Looking to add “walk-in” capabilities?
• Comprehensive eye exams anytime you’re open!

FAQs


With many different Tele-Health options to choose from and state regulatory landscapes to maneuver in, we know you have a lot of questions.  These are just a few of the most common questions.

It depends on what you have. We are integrated with 18 different original equipment manufacturers. Most of the new devices can easily be integrated or already have been. The same is true for many older technologies.  Past a certain manufacturer date you may need to upgrade the equipment. We are a distributor for many different brands of technology and can get you what you need at a discounted purchase price.  The first question we will ask is for the make and models of whatever you currently have in your exam lane. To meet the standard of care you will need a Non Contact Tonometer, Lensmeter, ARK, Fundus camera, Visual Field, Digital Slit Lamp, and a Digital Phoropter.  Please don’t buy anything new without speaking to us first.

You can visit our pricing page to learn more.  We have two main business models.  Eye doctors and optical stores in “one door states” can hire us like an associate doctor with a tiered per exam price model based on the number of exams we perform each month.  For optical retailers in “two door states” we sublease the exam space for a fair market value. We set the exam fee and collect it and do not charge a per exam fee to the business owner.  We can sublease the space in “one door states” as well, but you are better off financially speaking, in setting and collecting your own exam fees.

Now we’re talking!  In a state we are currently operating in with doctors already licensed, we can have you installed and up and running in as little as two weeks depending on our current installation schedule. One item that can take 30 days or more is getting enrolled in your vision plans. Unfortunately we have no control over that timeline.  If it is all out of network and self-pay or you want to get started that way, we can get you started quickly.

We have two paths we can go by once we sign a contract. Many states allow reciprocal licensing for our doctors in neighboring states so we may be able to get started very quickly.  A few states are prohibitive in getting licensed and only offer once or twice per year in person exams. In those instances we will recruit and hire new doctors.  The time it will take can vary depending on each state.

That’s great, we are here to answer all your questions. Contact us by clicking on the link below and we will connect you with one of our team members.

Have More Questions?

We wish it were simple, but if it was, everyone could do it. Contact us today to discuss what is required to get started.