How an Eye Exam Works with 20/20NOW
Begin offering “On-Demand” Comprehensive Tele-Optometry
Digital Eye Exams
Comprehensive Ocular Tele-Health Exams in Your Office!
Pioneering Tele-Optometry, Accelerating Modern Eye Care
20/20NOW, the pioneer in tele-optometry, has a management team with decades of tele-health expertise. We provide a unique solution for comprehensive remote eye exams, available whenever your optical is open.
Create an “On-Demand” Full-Service Optical
Every week, thousands of eye exams are performed using proprietary technology, providing efficient, comprehensive, and high-quality care that meets or exceeds current standards.
Thousands of Eye Exams Weekly with Cutting-Edge Technology
Whether you have existing technology or need new equipment, we can assess what you will need to implement Tele-Optometry in your practice.
The Eye Exam Process: How It Works
Comprehensive Ocular Tele-Health Exams Performed in Your Office!
Patient Medical History
Online Electronic Registration Accessible from Home or In-Office
- Collect customer data quickly and easily at home or in-office
- HIPPA Compliant Data Security
A Tele-Optometry exam starts with the patient completing an electronic questionnaire to capture their medical history and establish their Electronic Medical Record (EMR).
Simplify Customer Data Collection with Turn-Key Software for Optical Businesses
Visual Pre-Testing
The Comprehensive Eye Exam Begins with these tests in your office.
- Auto-Refraction/ Keratometry – Objective
- Non-Dilated – Fundus Imaging
- Non-Contact Tonometry
- Automated Visual Field Testing (optional)
5-Day On-Site Training Provided for Seamless Integration
One of your staff performs comprehensive optical pre-testing to obtain a baseline reading of the patient’s prescription and diagnostic data.
Integration with a network of 18+ OEMs through our advanced proprietary software and HIPAA-compliant EMR
Chair Skills
12+ Years of Unmatched Excellence in Eye Exam Education and Service
Includes 5 Day On-site Advanced Eye Diagnostics Training for:
- Ocular Alignment & Motility
- Pupil Function
- Color Vision
- Stereo Vision
- Manual Confrontation
- Digital Slit-Lamp Imaging
We can train your on-site staff to conduct various tests to assess the patient’s eye health, including checks for glaucoma, diabetic retinopathy, macular degeneration, myopia, presbyopia, and cataracts.
Visual Acuity Testing
Remote Testing Performed by 20/20NOW Certified Ophthalmic Technicians or doctors depending on the state requirements.
- Digital Phoropter
- Subjective Refraction
- History of 12+ Years Delivering Consistently Reliable Eye Exams
20/20NOW EYE EXAMS, PC Certified technician or doctor will appear live on screen and begin the subjective refraction via your digital Phoropter.
Discover the benefits of the 20/20NOW Eye Exam for your optical from Dr. Tchang, our Incredible Director of Professional Services.
Live Clinical Review by a Licensed Optometrist
Transform Your Business into a Full-Service Optical
- Opportunity to offer same-day prescriptions
- Increase Optical Sales
- Offer “Walk-In” Availability
- Create Lifetime Customers
Patient data and images are securely sent to a remote licensed optometrist, who reviews the eye health in real-time via HIPAA-compliant HD video conferencing and finalizes the prescription.
Proprietary EMR
Secure, Real-Time EMR Adhering to HIPAA Standards for Reliability
Simplify Your Patient Data
- Simple and Easy User Interface
- Patient Portal to Review Records
- Regulatory Compliant in Every State
- All results are uploaded into our HIPAA-compliant Proprietary EMR for the assigned doctor to review.
All patient data, including medical history, testing, assessments, and prescriptions, are securely stored in the EMR, enabling easy monitoring of vision changes and complete portability of medical records.
Quickly, Connect Your Customers with Real-Time Tele-Optometrists.
- Proprietary EMR System
- Intake Form Via Tablet or Mobile Device
- Workflow Application
- Operate on your schedule
Real-time Logistic Handling and Routing of Patients to Professionals
Patient Rx and Referral
Increase Optical Sales with Same Day Prescriptions
- Provide Comprehensive Eye Exams
- Same Day Prescriptions
- Offer “Walk-In” Opportunities
- Become a Full Service Optical
After the exam, the prescription is sent electronically for immediate printing, enabling in-store purchase of eyeglasses or contacts. The doctor addresses any eye health concerns and may refer the patient for follow-up care
Offer Eye Exams 6 Days a Week
Offer “On-demand” comprehensive eye exams at your location 9am-7pm 6 days a week.
Provide Premium Level Eye Care
No longer worry on-site doctors taking time off (PTO), retiring, or leaving for other opportunities.
Certified Eye Care Professionals
Expand your services discover a new level of control over your optical business growth.
Instant Eye Exams at Your Optical Store!
Excellent service for remote exams
We have been working with 2020NOW since November of 2022 in our private practice. We absolutely love the service and the doctors we work with. The doctors truly care about their patients and work well with specialist when we need to refer the patient out.
“20/20NOW
is a Win Win“
Patients love the experience! 2020NOW worked with our unique situation unlike their competitor who refused. I would recommend them to any practice having trouble finding a Dr and wanting to increase their revenue
Customer Feedback
Transform Your Optical Business with 20/20NOW
- Turn-Key Solutions to Grow Your Optical Business
- Same Day Eye Glass + Contact Prescriptions
- Amazing Software and Support
- Increase Optical Sales
- Reach and Retain More Customers
- Expanded Doctor Coverage
- New and Used Eye Exam Equipment from the World’s Most Trusted Trusted eye exam manufacturing brands
Reach and Retain More Customers
Patient Feedback
Create Lifetime Eye Care Customers through Reliable Eye Exams
- Walk-In Eye Exams
- Same Day Prescription Glasses
- Preferred Eye Care Experience
- Comprehensive Diagnostics
- Professional Care from Well-Trained Team Members
- Fast and Convenient Eye Exams at Your Optical Location
- 12+ Years of Unmatched Excellence in Eye Exam Education and Service
Fast and Convenient Eye Exams at Your Optical Location
Turn your business into a full service optical by offering On Demand Eye Exams. Streamline your eye care business with comprehensive eye exams and tele-optometry.
Ok, But… What Does It Look Like?
Space-Saving Solutions for Small Optical Offices
TURN-KEY, SEAMLESS INTEGRATION
LOW, 2% NATIONAL REDO RATE
Optical retailers that provide comprehensive eye exams during operating hours can significantly increase their optical revenue.
Offering eye exams, means more at risk patients seen, more prescriptions, and more glasses and contacts are sold.
On-Demand Eye Exams Available at Your Optical
Tele-Optometry Services in the United States
Ocular Telehealth
With over 500 installs nationwide, 20/20NOW delivers seamless, ocular telehealth with cutting-edge software, technologies and a powerful vision care network.
Your Growth Partner:
Turn-Key, Professional Services, Software and Equipment for Optical Businesses
• We Don’t Take PTO
• We Don’t Take Sick Days
• We Won’t Leave You
ADVANCED OPTICAL IMAGING + CERTIFIED EYE CARE PROFESSIONALS
With 2020NOW, you can have full doctor coverage six days a week, Monday through Saturday.
Grow Your Optical Business
• High costs affecting your profitability
• Looking to add “walk-in” capabilities?
• Comprehensive eye exams anytime you’re open!
FAQs
With many different Tele-Health options to choose from and state regulatory landscapes to maneuver in, we know you have a lot of questions. These are just a few of the most common questions.
I already have exam equipment, what else do I need?
It depends on what you have. We are integrated with 18 different original equipment manufacturers. Most of the new devices can easily be integrated or already have been. The same is true for many older technologies. Past a certain manufacturer date you may need to upgrade the equipment. We are a distributor for many different brands of technology and can get you what you need at a discounted purchase price. The first question we will ask is for the make and models of whatever you currently have in your exam lane. To meet the standard of care you will need a Non Contact Tonometer, Lensmeter, ARK, Fundus camera, Visual Field, Digital Slit Lamp, and a Digital Phoropter. Please don’t buy anything new without speaking to us first.
How much do you charge for exams?
You can visit our pricing page to learn more. We have two main business models. Eye doctors and optical stores in “one door states” can hire us like an associate doctor with a tiered per exam price model based on the number of exams we perform each month. For optical retailers in “two door states” we sublease the exam space for a fair market value. We set the exam fee and collect it and do not charge a per exam fee to the business owner. We can sublease the space in “one door states” as well, but you are better off financially speaking, in setting and collecting your own exam fees.
How fast can we get started?
Now we’re talking! In a state we are currently operating in with doctors already licensed, we can have you installed and up and running in as little as two weeks depending on our current installation schedule. One item that can take 30 days or more is getting enrolled in your vision plans. Unfortunately we have no control over that timeline. If it is all out of network and self-pay or you want to get started that way, we can get you started quickly.
I see you’re not operating in my state yet, how long will it take?
We have two paths we can go by once we sign a contract. Many states allow reciprocal licensing for our doctors in neighboring states so we may be able to get started very quickly. A few states are prohibitive in getting licensed and only offer once or twice per year in person exams. In those instances we will recruit and hire new doctors. The time it will take can vary depending on each state.
I have so many more questions.
That’s great, we are here to answer all your questions. Contact us by clicking on the link below and we will connect you with one of our team members.