Training your Staff and preparing to go live.
PREPARE FOR TRAINING
Your onsite staff is an extension of the doctor and an integral part of the success of 20/20NOW in your office.
• Select and designate a “super user” employee that will be considered the
• 20/20NOW expert in your practice.
• Reach out to friends and family to schedule practice exams for the Thursday and
• Friday of Training Week. Schedule them 90 minutes apart
• Provide our team with Full names and Emails of Training attendees
• Block of Schedules of Trainees and any on-site Optometrists
Before we arrive onsite for the 5 day Training we need to know some details about your
staff and their skill levels. We also want you to understand what to expect during the
training so you can speak with the staff.
A member of our Training Management will hold a 15-30 minute call with you the week
before Training.
TRAINING YOUR STAFF on 20/20NOW EXAMS
A 20/20NOW certified Trainer will provide 5 days of on-site training for your staff
During the 5 day onsite training you will learn: how to operate each of the pretesting
machines, the EMR and how to enter medical data, the communication systems with
the technicians and doctors, the 20/20NOW process and workflow, how to perform
manual assessments and trial framing, and best practices for supporting outstanding
eye care.
Day 1-3 is spent learning the equipment and exam process.
Day 4 and 5 of Training is spent putting the information together and providing
practice eye exams on friends and family.
Your
Experienced
Training
Team
Joy Banks, COMT, M.Ed.
Training
Manager
Arielle Conrad, MMM, COT
Clinical Applications Trainer
Lisa Selvaggi COT, OSC, OSA
Clinical Applications Trainer
Jessica A. Kelsey, COMT
Clinical Applications Trainer
“Whether you think you can or whether you think you can’t, you’re right!”
-Henry Ford