Training your Staff and preparing to go live.

onboarding tele-optometry 20/20NOW Onsite training

Prepare for Go Live

Details

Go Live

Prepare for Training

Your onsite staff is an extension of the doctor and an integral part of the success of 20/20NOW in your office.

• Provide our team with first and last name and individual emails of training attendees

• Select and designate a “super user” employee that will be considered the 20/20NOW expert in your practice.

• Reach out to friends and family to schedule practice exams for the Thursday and Friday of Training Week. Schedule them 90 minutes apart

• Block of Schedules of Trainees and any on-site Optometrists

Before we arrive onsite for the 5 day Training we need to know some details about your staff and their skill levels.

We also want you to understand what to expect during the training so you can speak with the staff. A member of our Training Management will hold a 15-30 minute call with you the week before training.

We’ll follow up with you shortly to help arrange scheduling. If you’re ready to choose a date today, please click the link below.

Schedule Training Ops Call

Training Your Staff on 20/20NOW Exams

A 20/20NOW certified trainer will provide 5 days of on-site training for your staff.

During the 5 day onsite training you will learn: how to operate each of the pretesting machines, the EMR and how to enter medical data, the communication systems with the technicians and doctors, the 20/20NOW process and workflow, how to perform manual assessments and trial framing, and best practices for supporting outstanding eye care.

Day 1-3 is spent learning the equipment and exam process.

Day 4 and 5 of Training is spent putting the information together and providing practice eye exams on friends and family.

Note: Your trainer will arrive mid day Monday and depart mid day Friday due to travel.*

Download Detailed Training Plan