Privacy Policy

1) Application of this Policy

  • 20/20 Vision Center, LLC d/b/a 20/20NOW (“20/20NOW”, “us” or “we”) is an ocular telehealth company utilizing state-of-the-art technology and proprietary software and equipment to facilitate the provision of vision exams. 20/20NOW does not provide any clinical services directly to you. 20/20NOW solely facilitates the provision of vision exams by independent, properly licensed ophthalmologists and optometrists.
  • 20/20NOW respects your privacy and is committed to protecting it through our compliance with this policy.
  • This policy describes the types of information we may collect from you or that you may provide when you visit our website and subdomains (collectively, our “Website”) and our practices for collecting, using, maintaining, protecting and disclosing that information. You understand and agree that your use of our Website is also subject to the Terms of Use available here:
  • This policy applies to information we collect on or through the Website. It does not apply to information collected by:us offline or through any other means, including on any other website operated by third parties; or
  • any third party including through any application or content that may link to or be accessible from or on the Website. When you access a third party website (such as a social networking website), we are not responsible for the privacy practices of that site or the relevant third party. You should review the privacy policies of each website you visit and each social networking service you use (including understanding how you can change your privacy settings with those services).
  • If you are using the Website on behalf of a company or other entity, then “you” means that company or entity, and you are binding that company or entity to this policy. You represent and warrant that you have the legal power and authority to do so.
  • Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using the Website, you agree to this privacy policy.

2) Children Under the Age of 18

  • Our Website is not intended for children under 18 years of age. No one under age 18 may provide any information to or on the Website. We do not knowingly collect personal information from children under 18 or knowingly allow such persons to use the Website. If you are under 18, do not use or provide any information on the Website or on or through any of its features, use any of the interactive features of the Website or provide any information about yourself to us, including your name, address, telephone number or e-mail address. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us using the details specified in the “Contact Information” section below.

3) Information We Collect About You and How We Collect It

  • We collect several types of information from and about users of our Website, including information:by which you may be personally identified, such as name, postal address, e-mail address and telephone number, (“personal information”);
  • that is about you but individually does not identify you, such as your IP address and content that you submit on the Website; and/or
  • about your internet connection, the equipment you use to access our Website and usage details.
  • We collect this information directly from you when you provide it to us and/or automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons and other analytics/tracking technologies.

4) Information You Provide to Us

  • The information we collect on or through our Website may include:information that you provide by filling in forms on our Website. This includes information provided for purposes of contacting us.
  • records and copies of your correspondence (including e-mail addresses), if you contact us such as when you report a problem with our Website or other services.
  • your search queries on the Website.
  • We collect this information directly from you when you provide it to us and/or automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons and other analytics/tracking technologies.

5) Analytics Data, Cookies and Other Technologies

  • As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:details of your visits to our Website, including traffic data, location data, logs and other communication data and the resources that you access and use on the Website;
  • information about your computer and internet connection, including your IP address, operating system and browser type;
  • other information obtained through third party analytics tools such as Google Analytics.
  1. We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).
  2. The information we collect automatically is statistical data and may include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
    • estimate our audience size and usage patterns;
    • store information about your preferences, allowing us to customize our Website according to your individual interests;
    • speed up your searches and access to our Website; and
    • recognize you when you return to our Website.
  3. The technologies we use for this automatic data collection may include:
    • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. For example, if we use Google Analytics, the information generated by the cookie about your use of the Website (including IP address) is transmitted to Google. This information is then used to evaluate your use of the Website and to compile statistical reports on website activity for us. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
    • Web Beacons. Pages of our Website may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that permit us, for example, to count users who have visited those pages and/or for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

6) Third-party Use of Cookies and Other Tracking Technologies

  • Some content or applications on the Website are served by third parties, including servers, content providers and application providers. These third parties may use cookies to collect information about you when you use our Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
  • We do not control these third parties’ tracking technologies or how they may be used.

7) How We Use Your Information

  • We use information that we collect about you or that you provide to us, including any personal information:
    • to present our Website and its contents to you;
    • to provide you with information or services that you request from us;
    • for marketing purposes;
    • to fulfill any other purpose for which you provide it;
    • to carry out our obligations and enforce our rights arising from the Terms of Use entered into between you and us;
    • to notify you about changes to our Website or any services we offer or provide through it;
    • in any other way we may describe when you provide the information; and
    • for any other purpose with your consent.
  • We may also use your information to contact you about our services that may be of interest to you.

8) Disclosure of Your Information

  • We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
  • We may disclose information you provided or entered into our Website to generate reports and provide such reports to third parties, who may not be current customers of 20/20NOW.
  • We may disclose personal information that we collect or you provide as described in this privacy policy:to contractors, service providers and other third parties we use to support our business;
  • to any buyer or other successor of 20/20NOW, such as in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of 20/20NOW’s assets, in which personal information held by 20/20NOW about our Website users is among the assets transferred;
  • for any other purpose disclosed by us when you provide the information; and
  • with your consent.
  1. We may also disclose your personal information:
    • to comply with any court order, law or legal process, including to respond to any government or regulatory request;
    • to enforce or apply our Terms of Use []; or
    • if we believe disclosure is necessary or appropriate to protect the rights, property or safety of 20/20NOW, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

9) Choices About How We Use and Disclose Your Information

  • We strive to provide you with choices regarding the personal information you provide to us. We have created this mechanism to provide you with the following control over your information:
  • Tracking Technologies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Website may then be inaccessible or not function properly.

10) Accessing and Correcting Your Information

You may send us an e-mail using the contact details found in the “Contact Information” section below to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

11) Your California Privacy Rights

  • Accessing your Information:California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to [email protected] or write us at 100 Quentin Roosevelt Blvd. Suite 400, Garden City, NY 11530.
  • Do Not Track Disclosure:While our Website currently does respond to Do Not Track (DNT) signals, we do offer our visitors choices to manage their preferences that are provided in the previous sections above. And as described above with regards to our use of cookies, you may set your browser not to accept cookies; however, this may limit the functionality of the Website. Some third party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites, your web browser may allow you to set the DNT signal so that third parties know you do not want to be tracked.

12) Data Security

  • We have implemented measures designed to secure your personal information from accidental loss and unauthorized access, use, alteration and disclosure.
  • Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

13) Changes to Our Privacy Policy

  • It is our policy to post any changes we make to our privacy policy on this page. The date the privacy policy was last modified is identified at the top of the page. If we make significant changes in the way we treat your personal information, or to the privacy policy, we will provide notice to you via e-mail or by some other means. You are responsible for ensuring we have an up-to-date, active and deliverable e-mail address for you, and for periodically visiting our Website and this privacy policy to check for any changes. Please review the changes carefully. If you agree to the changes, simply continue to use our Website. If you do not agree to any of the changes, you should stop using our Website. Unless stated otherwise, our current policy applies to all information that we have about you. Using the Website after a notice of changes has been communicated to you or published on our Website will mean that you have consented to the changed terms or practices.

14) Contact Information

If you have any questions or concerns, please contact: Arlene Flohr, Esq.150 East 58th Street, 34th FloorNew York, NY [email protected]